Pricing

We maintain a standard pricing structure across all locations in our network to ensure that our customers receive a consistent and transparent service price.

We regularly review our pricing inline with our competitors to ensure that our services are priced correctly and competitively.

Full details of our current pricing is listed on our website. Please review the pricing. 

All service items are loaded into our Booking App so that you can select at the checkout and the pricing will automatically load into the invoice.

Weight-Based vs Volume-Based Items

Our pricing is based on two categories only:

1. Weight-Based Items (charged per 5kg/11lb load)

Anything that is standard clothing or linen is charged by weight.
This includes:

• Clothing
• Tea towels
• Bath towels
• Hand towels
• Face washers
• Standard sheets
• Pillowcases
• Any other everyday clothing or linen items.

Towels are always charged per 5kg/11lb, as they fall under standard washing. 

If it fits comfortably into a standard wash as a “normal load,” it should be charged per 5kg/11lb.

2. Volume-Based Items (charged per item)

Volume-based pricing applies only to:

• Blankets
• Quilts, Comforters and Duvet inserts (non-feather/down only)

These items are explicitly listed in the pricing structure because they are thicker items that fill the washing machine drum based on their bulk rather than their weight.

Volume categories:

• Single/Double Blanket or Comforter: up to 5kg /11lb volume
• Queen/King Blanket or Comforter: 5–10kg (11lb - 22lb) volume

Unless the item is actually a blanket or comforter, it remains charged by weight.

If an item is extremely thick/fleece-lined and fills the drum like a small blanket, contractors can use their judgement, but should default to weight-based unless clearly comparable to a blanket and agreed to by the customer.