Get notified the moment it happens
Receive important payment and booking notifications directly on your phone, so you're always in the loop when it matters most.
- ✓Payment alertssee invoices marked.
- ✓Booking updatesdrop-off instructions and new requests.
- ✓Customer messagesstraight from the lockscreen and reply.
Every alert, neatly in one place
Missed a notification? No worries, every payment, message and booking update is also waiting for you inside the Partner Portal under the bell icon.
- ✓Filter unreadone tap to focus.
- ✓Jump to bookingView messages & alerts.
- ✓Mark read individually or whole list.
Booking management, made simpler
Updating your customers on pick-up and drop-off progress is now quicker and easier than before. You'll also see more opportunities to accept new bookings in your area, and any missed pick-ups will be prominently flagged in the main section of your portal so nothing slips through the cracks.
- ✓Faster status updatesmark pick-ups and drop-offs.
- ✓More bookings fresh opportunities in your area.
- ✓Missed pick-upsfront-and-centre so nothing slips through.
Find what you need, faster
Key reporting and the most important sections of the portal have been reorganised and given their own dedicated spaces, making it easier to find what you need, when you need it.
- ✓Reportskey numbers.
- ✓Cleanereasier to spot at a glance.
- ✓Less diggingfewer taps .
Chat with customers, right from the booking
Communicate with your customers directly through the portal, keeping all of your conversations in one place, no more juggling SMS, email and missed calls.
- ✓Tied to bookingconversation lives with the job it relates to.
- ✓Quick replies send with one tap.
- ✓Desktop or mobile device you're using.
Notifications only work after you've installed the Partner Portal to your home screen. Follow the install guide first →
Turn on notifications
Open the Partner Portal from your home screen, then head to Manage Profile → Enable Notifications to start receiving alerts on this device.